Contact us

Whether you want to talk about scarves or have a general question, our digital door is always open.

Write to us at

Scarflova 
3016 Bedok North Avenue 4, #06-18 Eastech, Singapore 489947

or

Drop us a email at hello@scarflova.com 

or 

Fill out the form below for assistance.

Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 15 to 30 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

If your order hasn't arrived after three weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!