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Shipping Information

Free Shipping is great and we, at Scarflova love it ! For a limited time, any order above $100 is qualified for FREE international shipping! 

We are happy to send our scarves worldwide !

Every order is ship directly from one of our locations stated below: 

  • Singapore
  • Turkey

We offer both standard and express delivery types. Tracking is available for both shipping methods.

We will process each order within 3 business days of the order date. Currently all retail orders are shipped via DHL eCommerce.

Orders may ship in 1 or 2 shipments when Free Shipping is applied. We reserve the right to choose shipping carrier for any Free Shipping promotions. Free shipping promotions cannot be applied to expedited or overnight services. Please note that during high volume sales, discounts and promotional period, orders may take a few extra days to process.

We aim to deliver within the promised time frame. However, we cannot guarantee delivery dates. 

Delivery times may vary due to circumstances beyond our control, such as bad weather, labor strike and etc. We also have no control over how long your custom office holds onto your package. Scarflova is not responsible for packages beyond the port of entry.

Please keep in mind that these are estimated arrival times. 

 

Standard Shipping

 

Express Shipping

 

USA, Canada, Mexico

 

  10-15 business days

 

 2-4 business days

 

Europe

 

  5-10 business days

 

 1-3 business days

 

Asia (including Russia)

 

7-21 business days

 

 2-4 business days

 

South East Asia

 

3-7 business days

 

1-2 business days

 

Australia, New Zealand

 

7-15 business days

 

1-3 business days

 

Central & Sth America, Middle East, and Africa

 

7-21 business days

 

2-6 business days

 

 

* Please note: International orders may be subject to customs duties, taxes and/or customs processing fees, which are determined by the destination country’s government. Hijab Planet is not responsible for customs, duties or tax fees incurred on international deliveries. )

Express Shipping - Orders placed by 5:00 pm. PST with paid express shipping, will be shipped via DHL. The estimated delivery time is 2-3 business days. You must choose express shipping at checkout in order for us to correctly prioritize your order. Please note that free shipping discount promotions are not applicable. 

Incorrect Shipping Information - If a package is returned to Scarflova due to an incorrect shipping address provided by a customer, the customer will be responsible for the return shipping cost as well as the re-delivery cost. Hijab Planet is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.

Lost or Stolen Packages - Scarflova is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Scarflova will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.

 

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